Pure Life Insurance Built on Care
Love Without Burden Leave Without Regrets
No commission, affordable and pure protection
Guaranteed renewal up to age 100 upgrade
No tied contract, flexible cancellation

限時優惠

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Why Should I Get Life Insurance?

Life insurance ensure peace of mind, even in your absence

What if I'm gone before the mortgage is repaid? I still want my family to have a home.

Even if I miss my child's graduation, I want to make sure they graduate.

Even if I'm not there, I want my parents to have a secure retirement.

Remarks:The above are real customer opinions, while the photos are AI-generated images

Unique Features

保費夠抵較市場同類產品平

Leave Without Regrets

If the insured is diagnosed with a terminal illness and predicted life expectancy less than 12 months1,2, Bowtie will provide an additional lump sum benefit besides death benefit that can be used freely to fulfill their last wishes!

How does it work?
A doctor certifies that the insured has a predicted life expectancy less than 12 months due to a terminal illness.1,2
Bowtie will pay a lump sum payment of $300,000.1,2
They can then arrange and fulfill their last wishes!
After the insured passes away, the beneficiary will receive the death benefit (100% of the Term Life sum insured).
How can existing customers add this benefit?Find out now!
唔使自己出幾萬蚊都Claim 到近 90% 醫療費用

Adjust your coverage3




Up to $20 million4

Your life protection needs increase when income and life stage change. However, most online term life insurance only offers coverage up to a few million dollars.

After listening to our customers, Bowtie has increased the maximum sum insured to $20 million (medical examination required4), allowing customers to get sufficient coverage from a single insurer.

設額外醫療保障 SMM 包底 賠得更足

Catering for diverse relationships and families

You can prepare life insurance for more loved ones. For example, we accept fiancés, same-sex spouses, same-sex fiancés; step children or step parents as beneficiaries of life insurance5!

限時優惠

Benefit Items

$20million

The max. sum insured without medical examination - $8 million4

100years oldupgrade

Renewal Age Extended to Age 100

Benefit coverage

Death benefit coverage
(100% of sum insured)

Claim method

If the insured person dies, Bowtie will pay the death benefit to the beneficiary in a lump sum

Minimum Sum insured

$200,000

Maximum Sum insured

$20,000,000 (Existing Customer*)
$8,000,000 (18-45 years old)
$4,000,000 (46-55 years old)
$3,500,000 (56-60 years old)
$1,000,000 (61-65 years old)

  • New customers can purchase up to $8 millions without medical examination. Once the policy is in force, customers can purchase more coverage, up to $20 million (inclusive of previous policies) with financial underwriting and medical examination according to our guidance.
  • Once your policy is in force, your sum insured will remain unchanged. For example, if you buy $8 million at or before the age of 45. Your coverage remains $8 million even until the age of 85. If you wish to adjust the sum Insured amount, you can make the request on platform at least 30 days before the next renewal date.

Bowtie-only Services

Words to your beloved ones
Bowtie believes life insurance is not just a protection. Leave a message to the beneficiary(ies), whether it is words of appreciation, blessing or encouragement, it would be a precious and warm gift to your belove ones during grief.
1 on 1 Service by our Claim Specialist
If you unfortunately pass away, your family can make an online claim without logging in
Our Claim Specialist will help to take care of your family's claim application & documentation.
1 on 1 direct communication, support your family all the way

Product Documents

Important Product Information

Product Category
  • Bowtie Life Insurance is a term life insurance policy. It is a pure life protection plan with no savings component. Upon the death of the insured person, we will pay a lump sum death benefit to the policy beneficiary.
  • The Last Wish Rider is a rider benefit to Bowtie Term Life Insurance. It provides a lump sum payment for any purpose when the insured person is diagnosed with a terminal illness and has a predicted life expectancy of less than 12 months. If the insured person dies before making Last Wish Claims or dies due to other reasons other than terminal illnesses / does not meet claim conditions, Bowtie will pay a compassionate death benefit to the beneficiary.
Issue Age
age 18 – age 65
Period of Cover
1 year – guaranteed renewal until age 100
Waiting Period
  • Bowtie Term Life Insurance:Not applicable
  • Last Wish Rider:180 days (except for an illness caused directly by an Accident and diagnosed within 90 days from the date of the Accident)
Renewal
  • Renewal will not involve re-underwriting, nor will additional premiums or exclusions be applied due to changes in the insured person's health condition
  • Bowtie reserves the right to revise the policy terms and conditions upon renewal, including the premium rates in effect at the time
Cooling-off Period
21 days
You may cancel the policy within the cooling-off period for a full refund of premiums paid
Policy Cancellation
Make the request on Bowtie’s online platform at least 30 working days before the next renewal date
Tax Deduction
Not applicable
Survival Period (Only applicable to the Last Wish Rider)
Survival Period : 14 days
Survival of at least 14 days from the date of issuance of the terminal illness certificate to be eligible to receive the additional lump sum payment from the Last Wish Rider
Exclusions
This plan does not cover death directly or indirectly, wholly or partially, resulting from the following:
Suicide: Death of the insured by suicide, whether sane or insane, within 2 year from the policy effective date
Interested in knowing why we designed it like this? Read this blog!
The information on the page is for reference only, please refer to the full and detailed policy Terms and Conditions.

Bowtie’s Powerful Supporters

I believe that Bowtie’s insurance technology and pure protection products can help Hong Kong people get enough protection to fill the $6.9 trillion mortality gap in Hong Kong.
John Tsang GBM, JP
Former Financial Secretary of HKSenior Advisor

FAQ

What is Life Insurance? How many types are there?

Life insurance provides a lumpsum compensation to the designated beneficiary upon the death of the insured, this is known as the death benefit. Life insurance is mainly classified into two categories:

  1. Life insurance with saving elements, also known as whole life insurance
  2. Pure life insurance, also known as term life insurance.

 

Learn more👇🏽

Life insurance provides financial support to the designated beneficiary, preventing insured person’s loved ones’ livelihood from being affected by the unfortunate death. A lumpsum payment will be compensated by both whole life insurance and term life insurance, however, the former offers both protection and returns, whilst the latter solely provides protection. For the same premium, term life insurance typically offers over 12 times^ higher coverage than traditional savings life insurance products.  

Bowtie Term Life Insurance, operating fully online, reduces more administrative costs than other insurers, allowing us to provide over 40 times^ higher coverage than traditional savings life insurance for the same premium.

^ Calculated based on the standard premium of a 35-year-old non-smoking female insured with a sum assured of $1 million; term life insurance: data is the standard premium of term life insurance (20-year coverage) on the market on July 1, 2020(Includes term life insurance that can be applied online and 8 other term life insurance products); saving life insurance: data is the standard premium of 8 saving life insurance products (20-year premium payment period) on the market on July 1, 2020.

What are the differences between Term Life Insurance and Savings Life Insurance?

Term Life Insurance is a purely life protection product, focusing on providing life coverage to the insured person within a specified period. Its premiums may be adjusted with age or upon renewal. Whole Life Insurance, on the other hand, offers both protection and returns, often using a level premium system. For the same premium, Term Life Insurance typically provides over 12 times^ higher coverage than traditional Savings Life Insurance products.

 

^Calculated based on the standard premium of a 35-year-old non-smoking female insured with a sum assured of $1 million; term life insurance: data is the standard premium of term life insurance (20-year coverage) on the market on July 1, 2020(Includes term life insurance that can be applied online and 8 other term life insurance products); saving life insurance: data is the standard premium of 8 saving life insurance products (20-year premium payment period) on the market on July 1, 2020.

What is the “Last Wish Rider”? What additional coverage would it provide?

The ‘Last Wish Rider’ is a rider option offered with Bowtie Term Life Insurance. It provides a one-time payout of HK$300,000 when the insured person is diagnosed with a terminal illness and a doctor certifies that their life expectancy is less than 12 months^. The insured person can use this payout to fulfill their last wishes, with no restrictions on its use.

If, for any reason, the insured person does not or cannot claim this benefit before their passing, the designated beneficiary of the policy will receive a compassionate death benefit of HK$100,000.

^ The Insured must (1) provide a Terminal Illness Certificate signed by a doctor to prove that the Insured is suffering from a terminal illness and is likely to have a life expectancy of less than 12 months, and (2) survive for 14 days or more to be eligible for a lump sum payment of $300,000 for the Last Wish Rider.

How does the “Last Wish Rider” differ from life insurance policies that allow early withdrawal of the sum insured upon diagnosis of a critical illness?

Unlike traditional life insurance policies, the "Last Wish Rider" provides an additional coverage to the insured person, rather than being a part of the original life insurance benefit.

 

Learn More 👇🏻

Despite life insurance being a protection that policyholders prepare for their families/loved ones, some insurance companies offer more flexible protection for the insured, allowing them to withdraw 100% (or a specified percentage) of the sum assured in advance when they are terminally ill.

However, Bowtie believes that the protection prepared by the policyholder for their family/loved ones should be used to support their future living expenses and should not be reduced due to the insured's need for protection due to terminal illness. Therefore, we have launched the “Last Wish Rider" to provide an additional sum assured to support the insured's life/needs when they are ill.

Is there any restriction on how the claimed benefit from the "Last Wish Rider" can be used?

No, the Policyholder / Insured Person is free to use the benefit on anything they wish to.

Who needs Life Insurance?

Bowtie recommends considering your insurance needs based on your life stage. Simply put, we suggest the breadwinner(s) in a family to consider getting life insurance. In the unfortunate event of their passing, their dependents would receive crucial financial assistance to support their daily lives.

Is there a cooling-off period for Bowtie Term Life insurance and the "Last Wish Rider"?

The cooling-off period for Bowtie Term Life insurance and the ‘Last Wish Rider’ is 21 days. If you wish to cancel your plan or the rider within the cooling period, we will provide a full refund of premiums paid.

Please note that upon the cancellation of your plan, the ‘Last Wish Rider’ will simultaneously be terminated.

Is there a waiting period for Bowtie Term Life insurance and the "Last Wish Rider"?

There is no waiting period for Bowtie Term Life Insurance. Once the policy is effective, you will receive immediate coverage.

The "Last Wish Rider" has a waiting period of 180 days. Within such 180 days, Bowtie will not pay out the Last Wish benefit or compassionate death benefit (except for an illness caused directly by an Accident and diagnosed within 90 days from the date of the Accident)

Who Can Be Designated Beneficiaries?

To cater to a wider range of needs, Bowtie Term Life Insurance accepts beneficiaries who are non-cohabiting partners, same-sex partners, and non-blood related family members (including step parents/siblings). However, friends cannot be beneficiaries. Bowtie reserves the right to request supporting documents (such as birth/marriage certificates) from the policyholder for verification purposes.

Is there a maximum/minimum insured amount for Bowtie Term Life Insurance?

The minimum insured amount required for Bowtie Term Life Insurance in HKD200,000, with a maximum of HKD20,000,000 (bodycheck and underwriting required). The maximum insured amount without medical examination and financial underwriting will depend on the insured person's age.

 

Age of Insured Individual

Maximum Insured Amount (Without Financial Underwriting and Body Check)

18 - 45 years old

HK$8,000,000

46 - 55 years old

HK$4,000,000

56 - 60 years old

HK$3,500,000

61 - 65 years old

HK$1,000,000

If I already own a Savings Insurance, should I purchase another Term Life Insurance?

It depends on whether your current coverage is sufficient. If you need to increase your protection, you could consider taking out an additional Term Life Insurance policy. For the same sum assured, Term Life Insurance is generally more affordable than Whole Life Insurance. This allows you to increase your coverage (for example, to cover a mortgage) at a more reasonable cost. 

What is the typical insured amount for Term Life Insurance? How much does Bowtie offer?

Most term life insurance plans in Hong Kong offer coverage ranging from HK$200,000 to HK$10 million. Bowtie provides coverage from HK$200,000 to HK$8 million, with existing customers having the opportunity to increase their coverage up to HK$20 million. The maximum coverage amount is subject to the insured person's age and underwriting results.

Maximum insured amount without undergoing body checks and underwriting:

Age of Insured Person

Maximum Insured Amount Without Undergoing Body Checks and Underwriting

18 – 45 years old

HK$ 8,000,000

46 – 55 years old

HK$ 4,000,000

55 – 60 years old

HK$ 3,500,000

61 – 65 years old

HK$ 1,000,000

For our existing customers, you would need to go through financial underwriting and a medical examination to be eligible for a coverage upgrade to HK$20 million.

Is there any exclusions in coverage by Bowtie Term Life Insurance ?

For all life insurance policies issued on or after September 13, 2024, the suicide exclusion period will be changed from 1 year to 2 years. Existing life insurance policies will remain unchanged:

  • For Bowtie Term Life Insurance customers with policies issued on or before September 12, 2024: death due to suicide within one year from the policy effective date, will not be covered by Bowtie Term Life Insurance.
  • For Bowtie Term Life Insurance customers with policies issued on or after September 13, 2024: death due to suicide within two years from the policy effective date, will not be covered by Bowtie Term Life Insurance.

The change in terms means that for policies issued on or after September 13, 2024: Bowtie will only provide coverage for death by suicide (whether sane or insane) if it occurs 2 years after the policy effective date.

Click here for a detailed explanation of exclusions.

Is there any exclusions in coverage by the Bowtie Last Wish Rider?

Is there any exclusions in coverage by the Bowtie Last Wish Rider?

  • Any signs and/or symptoms of the illness developed within 180 days
  • The insured fails to survive for at least 14 days from the date of medical evidence confirming the diagnosis of terminal illness
  • Symptoms developed prior to the Bowtie Last Wish Rider policy effective date
  • HIV and AIDs
  • Drugs, Suicide and Illegal Activities
  • Participation in Armed Forces
  • Nuclear, Biological, and Chemical Activities
  • War and Terrorism

The following events/situations are not covered under the Compassionate Death Benefit within the Bowtie Last Wish Rider:

  • Suicide: Death of the insured by suicide, whether sane or insane, within 2 years from the rider’s Effective Date is not covered

Click here for a detailed explanation of exclusions.

Does Bowtie Term Life Insurance and the ‘Last Wish Rider’ provide coverage overseas? Will the policy become invalid if I leave Hong Kong or emigrate?

Both Bowtie Term Life Insurance and the ‘Last Wish Rider’ offer worldwide coverage. However, both the policyholder and the insured person must be residing in Hong Kong at the time of application. The policy will remain in effect whether the insured person moves abroad for a short or long period in the future (except for residing in locations affected by sanctions or war).

 

Learn More 👇🏻

We may charge an additional premium based on the potentially higher risks associated with the insured person's new country of residence. If you prefer not to accept the proposed premium adjustment, you can choose not to renew the policy.

If the insured person is temporarily residing in another country or traveling, working, or studying abroad, no additional premium will be charged. Please inform Bowtie of any change of address for both the policyholder and the insured person. If you have any questions, please contact our Customer Service Department at 3008-8123.

How much life insurance coverage is enough?

Based on the Insurance Authority's 2021 Protection Gap Study on Death Risk and Bowtie's internal calculations, we recommend using 10 times your annual income as a starting point and adjusting based on your individual needs. For a more personalized analysis and recommendations, you can use the online tool designed by Bowtie's actuaries or contact our product specialists via WhatsApp !

I need Life Insurance, when should I apply for it?

If you think you might need Life Insurance, it's generally best to apply sooner rather than later. When you're younger, you're statistically less likely to have health issues. This means you'll have a better chance avoiding exclusions or loadings on your coverage during the underwriting process, due to your health condition. Overall, this enables lower premiums with more comprehensive coverage.

Who can purchase the ‘Last Wish Rider’?

Anyone purchasing Bowtie Life Insurance is able to add the ‘Last Wish Rider’ for additional coverage, however, the policyholder and the insured person must both reside in Hong Kong at the time off application. Existing Bowtie Life Insurance policyholders can also apply for the ‘Last Wish Rider’ through a simple underwriting process on Bowtie’s website.

It's important to note that the Last Wish Rider will be terminated if the associated Bowtie Life Insurance policy is canceled or expires.

I am a policy holder of Bowtie Term Life Insurance prior to the launch of the ‘Last Wish Rider’, can I still purchase the additional coverage?

Existing Bowtie Term Life Insurance policyholders can apply for the Bowtie Last Wish Rider through a simple underwriting process on Bowtie’s website. The Bowtie Last Wish Rider will be terminated if the associated Bowtie Life Insurance policy is canceled or expires.

It is also important to note that at the time of the Bowtie Last Wish Rider application, the policy holder and the insured person has to both be residing in Hong Kong, and own a HK residential address.

 

Steps to adding the Bowtie Last Wish Rider (with image guidance)

  1. Click here to log in to the online platform.
  2. Click on "Protection" and view your active policies under "Policies and Plans"
  3. Locate your “Bowtie Term Life Insurance Plan”
  4. Within your term life insurance policy, open “Additional Services”
  5. You'll see the "Bowtie Last Wish Benefit Rider" listed. Click "Apply Now".
    (En) Last Wish FAQ screen cap 1.png
  6. Take the time to carefully read the terms and conditions of the Rider by clicking "Learn More". Once you've reviewed the information, click "Apply Now" again to proceed.
    (En) Last Wish FAQ screen cap 2.png
  7. Finally, Click “I agree” to be directed to the underwriting process for the Bowtie Last Wish Benefit Rider
    (En) Last Wish FAQ screen cap 3.png
Can I purchase more than one Bowtie Term Life Insurance policy or the ‘last wish rider’ for myself?

You can purchase multiple life insurance policies from different companies. Bowtie only limits the total sum assured across all policies held by an individual, not the number of policies. As for other companies, such practices may vary.

However, regardless of how many life insurance policies a policyholder has with Bowtie, under the name of each insured person, they can only have one active ‘Last Wish Rider’ policy at a time.

What documents should I prepare, prior to purchasing Bowtie Term Life Insurance and the ‘Last Wish Rider’ policies?

Applicants only need to prepare their identity documents, credit card, or debit card to begin the application process.

Do I need to undergo a physical examination when applying for Bowtie Term Life Insurance?

If you're a first-time applicant, you don't need a medical examination/body check. Answer three simple health questions online, and you could receive your underwriting results in as fast as one minute. However, if you wish to increase your coverage amount, a medical examination may be required depending on the desired sum assured.

 

Learn More👇🏻

Bowtie treats any increase in life insurance coverage as a new policy. When the original coverage amount, combined with the requested increase, exceeds the standard maximum coverage (see table below), the insured person will need to undergo financial underwriting and a medical examination. Currently, Bowtie Life Insurance customers can increase their coverage up to a maximum of HK$20 million.

Age of Insured Person Maximum Standard Amount of Sum Insured
18 – 45 years old HK$ 8,000,000
46 – 55 years old HK$ 4,000,000
56 – 60 years old HK$ 3,500,000
61 – 65 years old HK$ 1,000,000

 

When applying for the "Last Wish Rider", do I need to conduct a body check?

Any insured individual does not have to undergo body check for the application of the "Last Wish Rider".

Is there a maximum age to renewing my Bowtie Term Life Insurance policy?

The maximum age of renewal for Bowtie Term Life Insurance is 100 years old.

Is there a maximum age in renewing the Bowtie Term Life Insurance and the "Last Wish Rider"?

The maximum age to renew is 100 years old.

Is there an age limitation to purchasing Bowtie Term Life Insurance?

To purchase Bowtie Term Life Insurance, you have to be between the ages 18 and 65.

Why does Bowtie ask about my total life insurance coverage and income during the underwriting process?

These questions are all part of financial underwriting. In addition to Bowtie, many insurance companies (including online and traditional insurance companies) also conduct financial underwriting. As the death benefit of life insurance is intended to compensate for the loss of income due to the death of the insured, the insurance company will consider the insured's existing life insurance coverage, work income (including monthly salary, bonus, commission) and age to determine the maximum sum assured.

As for self-employed, unemployed or unemployed persons, Bowtie may request more relevant information during the underwriting process, and even review the protection and income of relatives (spouse, siblings, or parents), such as applications from housewives. , may need to make appropriate underwriting decisions based on the income and protection information of their spouse.

 

Other income sources (such as dividends and rental income) are not considered in the underwriting process as they are not affected by the insured person's death.

 

Financial Underwriting Process
During the application process, Bowtie will ask you 2 to 3 questions in the online underwriting system:
  1. Does the insured person hold or have any pending applications for life insurance policies with companies other than Bowtie? (This includes all life insurance products, such as term life, whole life, or universal life insurance.)
  2. Please provide the total sum assured of life insurance coverage the insured person has applied for with insurance companies other than Bowtie (including approved and pending policies).
  3. Please provide the insured person's total income earned in the past 12 months (including commissions and bonuses).

If you are not the insured person, please obtain this information from them before proceeding!

Why are the extra premiums (loadings) and exclusions different for my Bowtie Term Life Insurance policy and the "Last Wish Rider"?

If you purchased both your Bowtie Term Life Insurance policy and the "Last Wish Rider" at the same time, the extra premiums (loadings) and exclusions should be the same for both policies. However, if you purchased the "Last Wish Rider" after you already had a Bowtie Life Insurance policy, the extra premiums (loadings) and exclusions may differ based on the underwriting results.

If you have any questions, please contact our Customer Service Specialists.

Contact us
Hotline: 3008 8123
Whatsapp:3008 8123
Email:cs@bowtie.com.hk

Office Hour:
Monday to Friday 9:30 am - 6:30 pm
Saturday and Sunday 2:00pm - 6:00pm (WhatsApp only)
Closed on public holidays

Will the premium for the 'Last Wish Rider' be adjusted based on any extra premiums (loadings) or exclusions applied to my Bowtie Term Life Insurance policy?

Yes, any extra premiums (loadings) and exclusions applied to your Bowtie Life Insurance policy will also be reflected in the 'Last Wish Rider'.

As a beneficiary, how do I file a claim for my family member's/loved one's Bowtie Term Life Insurance policy?

As the beneficiary (or an authorised relative), you can file a claim using Bowtie's guest claim form, or by calling 3001 5670, or by emailing claim@bowtie.com.hk. One of our Claims Specialists will contact you directly to follow up on your claim and guide you through the required documents.

Is there a time limit in claiming a life insurance?

We do not have a time limit in making claims, however, we suggest beneficiaries to proceed with claim applications within 90 days of the insured person’s death.

How long does it typically take to receive a payout?

The processing time depends on the specifics of the case.

Straightforward cases: The insured person's situation meets the claim requirements and the beneficiary is eligible for a payout. From document submission to approval, it typically take about one month for the payout, deposited directly into the beneficiary's designated bank account.

Cases requiring additional documents: The insurance company needs to obtain medical records from relevant institutions (such as hospitals or clinics) for assessment. This may prolong payout approval duration.

General process as below (for cases requiring document retrieval from hospitals/clinics):
  • Bowtie requests the insured person's medical reports and history from the relevant hospital/clinic.
  • The hospital/clinic responds to the insurance company's request.
  • As each hospital/clinic has its own procedures and processing times, the duration of this step depends on their response time.
If the insured person passes away, how will the beneficiary ensured to receive the payout?

Anyone who has purchased life insurance should keep a record of their policy information and inform their beneficiary about the details, including the policy terms, coverage, sum insured, policy number/account, etc. The insured person should also provide the beneficiary with the insurance company's contact information, including the customer service phone number and email address, to ensure that the beneficiary or an authorised relative can follow up on the claim.

What happens if the beneficiary and the insured person pass away simultaneously? How do I file a claim?

If the beneficiary and the insured person pass away simultaneously, the claim will be processed based on the principle that the older aged of the two individuals died first. The death benefit will become part of the deceased insured person's/beneficiary's estate. We will pay the benefit to the estate administrator or executor.

The estate administrator or executor will need to obtain a Grant of Representation before filing a claim.

What if there is no designated beneficiary?

The death benefit will become part of the policyholder's estate.

If the policyholder did not have a will, the claimant will need to apply for a ‘Letters of Administration’ to proceed with the claim.

If the policyholder had a will, the executor of the will will need to apply for a ‘Grant of Probate’.

Can I change the beneficiary of my policy during the coverage period? What's the procedure?

To change the details of an existing beneficiary, please delete the current beneficiary information and then re-enter the correct details (with image instructions).

Here are the steps:

  1. Click here to log in to the online platform.
  2. Click on "Protection" and view your active policies under "Policies and Plans".
    en-Image 1.png
  3. Select the policy for which you want to change the beneficiary information and click on "Policy Details.".
    en-Image 2.png
  4. Open the "Beneficiary" section and click on the name of the beneficiary whose information you need to change.
    en-Image 3.png
  5. Click on "Remove Beneficiary."
    en-Image 4.png
  6. Finally, click on "Add Beneficiary" and re-enter the correct beneficiary information.
    en-Image 5.png

Changes to beneficiary information will also be reflected in the Last Wish Rider.

Do the beneficiary of Bowtie Term Life Insurance and the "Last Wish Rider" have to be the same person?

The beneficiary you designate for your Bowtie Term Life Insurance policy will also be the beneficiary of the "Last Wish Rider". Any changes made to the beneficiary will automatically be reflected in the "Last Wish Rider".

What if my beneficiary is under 18 years old?

The beneficiary does not need to be 18 years old. However, a guardian and/or trustee should be designated to receive and manage the insurance payout on the beneficiary's behalf until they reach adulthood. Once the beneficiary becomes an adult, they will be able to receive all insurance benefits directly.

Can I change my life insurance coverage amount after the policy takes effect? What's the procedure?

You can adjust your life insurance coverage amount yourself through the online platform. However, please note that if the original coverage amount combined with the requested increase exceeds the standard maximum coverage, a medical examination and financial underwriting will be required.

 

Steps to adjust your sum insured (with image guidance)

  1. Click here to enter our online platform
  2. Select“Protection” and choose the “In-force” policy
    TL Adjust sum insured EN 1.png
  3. Click “Amend policy”
  4. Click “Adjust sum assured” then click “Increase your Sum assured” or “Decrease your Sum assured"
    TL Adjust sum insured EN.png

 

When adjusting your sum insured, please note:
  1. Increasing Your Life Insurance Coverage
    Bowtie will treat your application for additional coverage as a new policy, and an underwriting process will be required. If the original coverage amount combined with the requested increase exceeds the standard maximum coverage (see table below), the insured person will need to undergo financial underwriting and a medical examination.
    Currently, Bowtie Term Life Insurance customers can increase their sum assured up to HK$20 million

    Age of Insured Individual

    Maximum Insured Amount (Without Financial Underwriting and Body Check)

    18 - 45 years old

    HK$8,000,000

    46 - 55 years old

    HK$4,000,000

    56 - 60 years old

    HK$3,500,000

    61 - 65 years old

    HK$1,000,000

    The additional coverage amount applied for is considered a new policy and also comes with a 21-day cooling-off period. If you cancel the policy or rider within the cooling-off period, we will refund all premiums paid in full.

  2. Decreasing Your Life Insurance Coverage
    This request will take effect on your next or subsequent renewal date. If you wish to increase your coverage in the future, you will need to apply for a new policy and undergo financial underwriting.
Key considerations after purchasing Bowtie Term Life Insurance and the “Last Wish Rider”?

Notify your beneficiary or executor

Provide your beneficiary or executor of the will (if any) with basic information about your life insurance policy, such as: policy number, how to contact Bowtie, and how to make a claim. This will allow your beneficiary or family to receive the financial support and protection they need as quickly as possible after your death.

Be aware of changes that need to be reported

As a Bowtie Term Life or the "Last Wish Rider" policyholder, you have a responsibility to keep your agreement valid. Please note the following:

    • Change of residence: You must notify us of any change of residence at least 30 days before the next renewal date of your plan.
    • Change of beneficiary: If you wish to change your designated beneficiary, you must apply through our online platform. Click here for details.

Be aware of your right to cancel during the cooling-off period

Bowtie will refund your premium in full if you cancel your policy within the 21-day cooling-off period (from the effective date of the policy) and if no claims have been paid. Please note that if you cancel your Bowtie Term Life Insurance, your "Last Wish Rider" will also be terminated.

If I would like to cancel my policy, what are the procedures?

You can easily cancel your policy by logging into Bowtie's online platform and selecting "Cancel Policy" at least 30 working days in advance to your next policy renewal day. However, there are three things you should keep in mind.

  • If you reapply for any Bowtie Term Life Insurance plan after withdrawing from your policy, you will need to undergo underwriting again. Based on the underwriting results, you may face "extra premiums," "exclusions for specific illnesses," or even "rejection of coverage."
  • If you cancel your policy within the 21-day cooling-off period (starting from the policy effective date) and have not received any claims payments or have any claims in progress, you will receive a full refund of all premiums paid and any levy charged.
  • The Last Wish Rider will be terminated upon your policy cancellation.
Can I cancel the "Last Wish Rider" while keeping my life insurance policy?

Yes, you can cancel the "Last Wish Rider" without affecting your life insurance policy. You can also repurchase it later. However, you will need to undergo underwriting again, and you may be subject to loadings or exclusions based on your health condition or occupation at that time. 180-day waiting period will be recalculated.

But your existing life insurance policy will not be affected.

How do I submit my ‘Message to Loved Ones’?

After your Bowtie Term Life Insurance policy takes effect, a Bowtie specialist will contact you within 10 working days via WhatsApp or encrypted email to guide you through the process of uploading your 'Message to Loved Ones'.

Is leaving a ‘Message to Loved Ones’ mandatory?

No. Leaving a ‘Message to Loved Ones’ is on a voluntary basis.

How will Bowtie relay my ‘Message to Loved Ones’ to my beneficiary?

We will deliver the message to your beneficiary via encrypted email. When the beneficiary files a claim, we will verify their identity and then request their personal email address to ensure secure delivery of the message to their inbox.

How does Bowtie secure the storage of 'Messages for Loved Ones' messages and files, as well as to ensure absolute privacy for clients?

All 'Messages for Loved Ones' messages or files are stored in Bowtie's cloud database and are protected with data security measures to prevent unauthorized access. In case of any disputes, the Bowtie Personal Data Collection Statement shall prevail.

Will Bowtie store my 'Message to Loved Ones' message and files permanently?

Your "Message to Loved Ones" message or files will be automatically deleted under the following circumstances:

  • The policyholder requests to update the message or files for the relevant beneficiary, the old version of the message or files will be automatically deleted; or
  • The policyholder requests to delete the message or files; or
  • The date the policy is canceled or terminated.
If the policy beneficiary has been changed, how will the old messages be handled?

Bowtie's Online Platform currently doesn't support automatic message updates. After you update your beneficiary information on the platform, please reach out to our customer service team at cs@bowtie.com.hk. They will be happy to guide you through the process for updating your messages. However, if the policyholder does not inform customer service to update the last message after changing the beneficiary, the old beneficiary will not receive the previous information during the claim process.

How do I review, update, and delete the 'Message for Loved Ones' for my policy beneficiaries?

Policyholders can contact customer service via email at cs@bowtie.com.hk to inquire or review messages given to policy beneficiaries.

Have questions about Bowtie's products? Our Product Specialists can assist you!
Providing you with personalized product consultations and commission-free!
Service Hours: 9:30 am to 6:30 pm, Monday to Friday

Closed on Saturdays, Sundays, and Public Holidays
By scheduling a consultation or WhatsApp inquiry, you acknowledge that you have read  Bowtie's Personal Information Collection Statement and agree to the use of your personal data for contact.
For inquiries regarding existing policies, please contact our Customer Service Department:
Hotline: 3008 8123 | Email: cs@bowtie.com.hk | Click “Live Chat” at the bottom right corner
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