在使用我們(保泰人壽保險有限公司（「保泰」）的遙距協助服務前，你必須同意以下條款及細則。
I. 適用範圍
此遙距協助服務允許我們遙距查看於你瀏覽器上顯示的保泰網站頁面，包括保泰的域名，子域名或其分支機構（但不包括任何其他頁面或網站），並通過協助你在保泰的網站上找到所需的信息，解答你對保泰的產品、服務及優惠信息的疑問。
此遙距協助服務僅適用於查看保泰網站頁面（包括保泰的域名，子域名或其分支機構）的特定分頁。
此服務將透過 Cobrowse.io 程式進行安全連接。
II. 私隱
你授權我們在遙距協助服務期間暫時查看你瀏覽保泰網站頁面的瀏覽器屏幕，包括在此期間可能出現在該屏幕上的任何個人資料。請放心，我們不會記錄或保留任何出現在該螢幕上的任何個人資料或影像。為審慎起見，我們建議你在遙距協助服務期間關閉所有其他可能顯示個人或機密信息的瀏覽器、視窗或文件。
在接受此條款及細則前，請先細閱我們的個人資料收集聲明（「PICS」）及私隱政策聲明（「PPS」）。
III. 免責聲明
使用此遙距協助服務的風險由你自行承擔。就此遙距協助服務，我們不提供任何類型、默示、明示或法定之保證。
除非法律另有規定，否則與使用或無法使用此遙距協助服務相關的的任何損害(包括直接或間接、特殊、附帶或相應的損害、損失或費用) ，保泰在任何情況下概不負責。
IV. 如何使用
你可以在智能手機、平板電腦、電腦或其他支持使用網絡瀏覽器的設備上使用此遙距協助服務。為充分利用此服務，我們建議你選擇 Google Chrome 或 Safari。
透過點擊以下按鈕，你承認並確認你已閱讀、完全理解並同意此條款及細則、以及我們的PICS及PPS，並允許我們據此暫時遙距查看你的瀏覽器屏幕。
如你選擇不使用此服務，請關閉此視窗並尋求我們其他的優質支援選項，包括電話熱線或線上對話。
You must agree to the following Terms and Conditions before you can use our (Bowtie Life Insurance Company Limited's (“Bowtie”)) remote assistance service.
This remote assistance service allows us to remotely view your browser screen by which you browse Bowtie’s website including Bowtie’s domain, subdomain, or its affiliate (but not any other screens or websites) and to address your inquiries on Bowtie’s products, services and offers by facilitating you to locate the required information on Bowtie’s website.
This remote assistance service is limited to viewing specific tab(s) on Bowtie’s website (including Bowtie’s domain, subdomain, or its affiliate).
This service will be conducted through a secured connection under the Cobrowse.io Software.
You authorize us to, during the remote assistance service session, temporarily view your browser screen by which you browse Bowtie’s website, including any personal data that may appear on that screen during the session. For your peace of mind, we will not record or keep any personal data or image on that screen. To be prudent, we recommend that you close all other browsers, windows or documents that may show personal or confidential information during the remote assistance session.
Please take a look at our Personal Information Collection Statement (“PICS”) and Privacy Policy Statement ("PPS") before accepting these Terms and Conditions.
You use this remote assistance service at your own risk. No warranty of any kind, implied, express or statutory is given in connection with this remote assistance service.
Unless otherwise specified by law, Bowtie will not be liable in any event for any damages (including direct or indirect, special, incidental, or consequential damages, losses or expenses), however caused, arising in connection with the use or inability to use this remote assistance service.
You may use this remote support assistance service on smartphones, tablets, computers or other devices which support the use of web-browsers. To take full advantage of this service, we recommend that you choose Google Chrome or Safari.
By clicking the button below, you ACKNOWLEDGE and CONFIRM that you have read, you fully understand, and you agree to these Terms and Conditions and our PICS and PPS, and that you allow us to temporarily and remotely view your browser screen accordingly.
If you choose NOT to proceed with this service, please close this window and request our other quality support options, including phone or chat support.
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