Getting Started with Bowtie Group Medical Insurance

Policy application 

Policy management 

Customer service 

Policy application

1. Get a quote

You may visit Bowtie’s Group Medical page to learn about the corporate medical insurance plans we offer. If you are interested in knowing more, contact our specialists through the online form for a quote anytime!

2. Submit your application

Before you start an application, log in to the employer platform to upload your documents and add member information. Please ensure you provide the policy effective date, contact person details, and payment method to complete your application. We will process and approve your policy shortly!

Approval in 5 days at the earliest

We will review your application promptly and if necessary, an insurance specialist may contact you for further information. Once the underwriting process is complete, you will receive a notification confirming your successful application.

About our plans →

Policy management

1. Adding or terminating a member

To add or terminate an insured member, go to “Member List” on the employer portal and fill in the member’s information. The process takes only 5 minutes and can be done anytime throughout your policy year.

2. View your policy

You can log in to the employer platform to view your plan information, coverage details, billing records, and other essential information.

3. Submit a claim

Team members can log in to their employee account to submit claims. Simply answer a few questions and upload the supporting documents, and the process can be completed in as little as 5 minutes.

Dedicated
customer service

While our online platform is convenient, Bowtie's customer service team is always ready to assist you when you need help. We will follow up on your policy inquiries, handle claims, and provide assistance in filling out online forms. If you have any questions regarding your policy, feel free to contact us!

Contact customer service

Mon to Fri: 9:30am – 6:30pm
Sat, Sun & Public Holidays: Closed

3008 8123

cs@bowtie.com.hk

Contact CS

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Remarks

Customers should purchase a plan according to their company’s needs or actual conditions. The above is for reference only, please refer to the policy provisions for the detailed terms and conditions.

Group medical insurance: Step-by-step guide

Policy application 

Policy management 

Customer service 

Dedicatedcustomer service

Dedicated
customer service