自願醫保計劃

What are the advantages of Bowtie VHIS?
You may be able to save on living expenses during emergencies, but what about medical expenses? We strive to be your unwavering support throughout your treatment journey, which is why VHIS has always been our core product and we are committed to continuously enhancing it to better meet your needs!

VHISThe Preferred Choice for Medical Protection

VHIS is certified and regulated by the Health Bureau of the Government, and the premiums are also tax-deductible. The plan covers expenses from diagnosis to post-recovery follow-up and the reimbursement is not limited to any accident or disease1. This helps alleviate your financial burden and supports you in receiving higher-quality care.
Symptom onset/ diagnosis
Got the highest coverage in Hong Kong
Prescribed diagnostic imaging tests
i.e. CT Scan, MRI Scan, PET Scan
2 outpatient visits or emergency consultations prior to confinement/day case procedure
Outpatient visits or emergency consultations resulting in a confinement or day case procedure
Hospitalization
Room and board
Attending doctor's visit fee
Specialist’s fee
Prescribed non-surgical
cancer treatment

i.e. Targeted drugs, chemotherapy, radiotherapy, etc.
Psychiatric treatment
Intensive care
Hospital companion bed*
Miscellaneous charges
Day case procedure such as endoscopy, cataract surgery
Day/Inpatient Surgery
Surgeon’s fee
Anaesthetist’s fee
Operating theatre charges
i.e. Gastroscopy, colonoscopy, wart removal, etc.
Day case procedure cash benefit*
Accident emergency outpatient treatment*
Post-recovery follow-up
Post-confinement/day case procedure outpatient care
Outpatient kidney dialysis*
i.e. Dialysis
Rehabilitative care*
Post-confinement daily home nursing*
💡
計劃保唔保日間門診?
請留意計劃並不保障日間普通科、專科、中醫等門診費用。
但隨計劃附送的 BowtieGo 門診服務 ,可讓你以低至半價睇門診醫生,並毋須額外申請索償。
個案
醫療費用^
一般計劃
Bowtie
靈活計劃保障*
🤒 因傷風感冒前往醫院門診或診所求醫 (但毋須住院或接受手術)
門診診金+
藥費+腸鏡檢查
-
-
🔎 因大便有血前往診所求醫
獲轉介進行門診腸鏡檢查
覆診診金+
藥費
😷 接受腸鏡檢查
一星期後前往診所覆診
門診診金 +
治療費用*
🤕 因意外受傷而前往醫院門診或醫院急症室求醫 (不包括一般西醫診所)
門診診金 +
治療費用
-
在診所洗腎
洗腎費用
-
Take Bowtie VHIS as an example. 
*Applicable to Flexi Plan and Bowtie Pink only

Bowtie emphasizes long-term protection

From day one, our product design has been aimed at providing long-term affordable protection that keeps pace with the times. This ensures you will still have adequate coverage even 5 or 10 years down the road.

Focus on Pragmatic Protection

Useful coverage is good coverage. We don't blindly pursue the number of benefit items. Instead, we design our products based on actual usage rates, fairness to customers, and average out-of-pocket amounts. This allows us to maintain low prices while ensuring a reasonable reimbursement rate.

Affordability Assured

The risk of illness only increases with age. Maintaining affordable premiums ensures you have coverage for the future.
In addition to operational and product design efforts, we actively offer various early disease screening and preventive treatment options. This helps reduce severe illness claims cases and alleviates premium increase pressure in the long run.

Annual upgrade, to keep pace with needs

A good medical insurance plan should evolve with the times.Facing medical inflation and increasing public health needs, we are committed to reviewing claims data and customer needs annually to enhance our coverage and services.
So far, Bowtie VHIS, has been upgraded for 3 consecutive years.
✨ Recent upgrade
No-Claim Reward

3 plan options, suitable whether you have company medical insurance or not.

Bowtie offers 3 VHIS plans: Standard Plan (government's standard benefits), Flexi Plan (suitable for those without  
group
medical insurance) , and
Bowtie Pink (suitable for those
with group
 medical insurance).  
The Flexi Plan and Bowtie Pink further
provide different room levels and  
options, allowing 
you to choose the most suitable
plan based on your budget.

 Real claim examples, comprehensive coverage of illnesses

Highly praised by the industry

Policy sold through direct channel 9
2021-2023
Insurance brand that customers think are best value in money 10
2021-2022
Customer satisfaction 11
2021-2022

Bowtie has surpassed HKD 6 billion in coverage and serves over 90,000 customers, providing pure protection.

Mr. Tseung Chun-wah is a senior consultant at Bowtie

Frequently asked questions for VHIS plans

What is the difference between the Voluntary Health Insurance Standard Plan and the Flexi Plan?

According to the Health Bureau's Voluntary Health Insurance Product Template and leaflet, the terms and conditions and benefit schedule of the VHIS Standard Plan must meet the 10 minimum requirements, including guaranteed renewal up to age 100, no lifetime coverage limit, coverage for hospitalisation and prescribed day case procedures, pre-existing medical conditions, prescribed diagnostic imaging tests, etc.

VHIS Flexi Plan takes the basic benefits of the Standard Plan as a framework and adds some additional benefits, and the Flexi Plan is also regulated and certified by the Health Bureau. You can click here to learn more about the differences between the Standard Plan and the Flexi Plan.

What are the restrictions on "unknown pre-existing conditions" under the Voluntary Health Insurance Scheme?

"Unknown pre-existing conditions" refer to the pre-existing conditions that the insured person was not aware of and should not have been aware of prior to the policy. The Voluntary Health Insurance Scheme will pay for eligible expenses based on the following waiting period and medical benefit rates:

1.      No benefit in the first policy year;

2.      25% of the benefit limit in the second policy year;

3.      50% of the benefit limit in the third policy year;

4.      Full benefit is payable from the fourth policy year and onwards.

What tests are considered as "prescribed diagnostic imaging tests"?

"Prescribed diagnostic imaging tests" under the Voluntary Health Insurance Scheme refer to Computed Tomography (“CT” Scan), Magnetic Resonance Imaging (“MRI” Scan), Positron Emission Tomography (“PET” Scan), PET-CT Combo and PET-MRI Combo. VHIS will cover 70% of the eligible cost of the relevant tests, of which 30% will be paid by the policyholder.

What treatments are considered as "prescribed non-surgical cancer treatments"?

"Prescribed non-surgical cancer treatments” include radiotherapy, chemotherapy, targeted therapy, immunotherapy and hormonal therapy.

Does the Voluntary Health Insurance Scheme cover outpatient expenses?

The outpatient coverage is mainly for outpatient treatments before pre and post-hospitalization and day case procedures, with a maximum number of visits and benefit amount. In addition, 70% of the eligible costs for prescribed diagnostic imaging tests (i.e. CT, MRI, PET, PET-CT, PET-MRI) are covered for outpatient visits.

Some insurance companies also include "Accidental Emergency Outpatient" coverage in their Flexi Plan, which provides coverage for treatment such as wound care and stitches at a hospital emergency room or outpatient clinic within 24 hours of an accidental injury.

Is dental treatment covered under the Voluntary Health Insurance Scheme?

VHIS does not cover regular dental check-ups, scaling, fillings, etc. However, if the insured requires emergency oral or dental procedures as a result of an accident, the relevant payments will be covered under the "Surgical Fee".

Will the Voluntary Health Insurance Scheme restrict the choice of hospitals and doctors?

All basic benefits (e.g. rent and food, surgical fees, miscellaneous charges, etc.) of the certified products under the VHIS allow free choices of hospitals and doctors. However, the additional benefits under the Flexi Plan may only apply to certain hospital and doctor networks.

Does the Voluntary Health Insurance Scheme cover medical services outside Hong Kong?

Yes, except for psychiatric treatment. However, insurance companies may restrict the additional coverage to specified areas when designing a flexi plan.

Do I need to join the Voluntary Health Insurance Scheme if my employer has already paid for my group medical insurance?

If you feel that group medical insurance does not provide comprehensive coverage, you may also consider buying personal medical insurance or voluntary medical insurance to enhance the protection. Group medical insurance policies offered by employers usually provide only basic coverage and expire when the employment ends. You may refer to the terms and conditions of the policy to see if you have adequate coverage.

Is there any age limit for Voluntary Health Insurance Scheme?

Hong Kong residents aged between 15 days and 80 years old are eligible.

Can non-Hong Kong residents apply for a certified product under Voluntary Health Insurance Scheme?

Insurance companies may, at their own discretion and in accordance with their business regulations, accept applications from non-Hong Kong residents.

Is renewal guaranteed for certified products under Voluntary Health Insurance Scheme?

The Food and Health Bureau requires insurance companies to accept renewals of insurance policies up to the age of 100.

What factors will insurance companies take into account when renewing the policy each year?

According to the guidelines of the Food and Health Bureau, insurance companies are not allowed to increase the premiums on the basis of the health conditions of individual insured persons. Insurance companies will determine the rate of increase based on the age of the insured, medical inflation and the risk pool claims.

Do I need to be hospitalized to be eligible for a claim?

Not necessarily. In addition to eligible medical expenses during hospitalisation, all certified policies must cover day case procedures such as endoscopy, prescribed diagnostic imaging tests performed in an outpatient clinic and prescribed non-surgical cancer treatment.

Have questions about Bowtie's products?
Leave your contact info for product guidance from our specialists.
For existing policy queries, reach out to Customer Service:
Hotline: 3008 8123 Email: cs@bowtie.com.hk
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Disclaimer
1 Except for the key exclusions of the plan.
2 The above is an example of the average out-of-pocket amount for Bowtie VHIS Flexi Regular Plan as of February 2023.
3The above data is from a market survey conducted by Bowtie on December 7, 2023. The comparison is based on similar VHIS plans with a general ward level, "Supplementary Major Medical", and room and board limits of $800 - $1200, using the standard annual premium for a non-smoking male at the respective age against Bowtie's VHIS Flexi Regular Plan and it is for reference only. Different medical insurance plans have varying coverage and benefit limits. Please refer to the relevant policy documents, terms, and conditions for details.
4 According to data from Bowtie enrollment platform, as of December 13, 2022, Bowtie VHIS Flexi Plan was the most popular among the Bowtie VHIS series.
5 As of the premium information published on the website of the Medical and Health Bureau on March 20, 2022, the premiums for the Bowtie VHIS-Standard Plan for non-smokers aged 0 to 80 are the lowest in the market.
6 Full coverage shall mean no itemized benefit sub-limits, and applies to designated benefit items only. The benefit payable shall be subject to the remaining deductible (if applicable), annual benefit limit, lifetime benefit limit and other limitations such as reasonable and customary charges, a pre-existing condition, "List of Designated Hospitals in Mainland China" and receiving medical treatment in the United States. For detailed terms and conditions, product risks, and exclusions, please refer to the relevant product website and policy.
7 The figures shown are the actual claims payout ratios for the respective Bowtie Voluntary Health Insurance plan levels as of November 2022.
8Calculated based on the standard premium of a 30-year-old non-smoking male insured with Bowtie VHIS standard plan, Flexi Regular plan and Bowtie Pink (Ward Room - Deductible HK$80,000). 
9 According to Insurance Authority’s Provisional Statistics for Long Term Business for the whole year of 2021-2022, and the first half of 2023, Bowtie Life ranked first in number of new individual paid policies through Direct channel in Hong Kong.
10 According to data analysis by YouGov, an international market research organization, Bowtie has been the "Insurance brand with the most customers considering it to be good value for money" in Hong Kong for two consecutive years since 2021. Value for money doesn’t just mean “cheap”, but means that it can bring value and services to consumers that are equivalent to the price.
11 According to the internal data, customer satisfaction score is 93% out of 165,000 interactions with our customers since 2019.

* The promotion is subject to terms and conditions.