The following Privacy Policy Statement protects you and/or your clients' (collectively, "you" and "your") personal data according to the Hong Kong's Personal Data (Privacy) Ordinance (chapter 486) (the "Ordinance"). This Privacy Policy Statement explains why and how Bowtie collects, uses and discloses your personal data and the corresponding measures being, and to be, taken to secure your data in a confidential manner.
Please be aware that any personal data collected will be used for direct marketing only upon your consent. Bowtie will not conduct direct marketing to you in case you do not wish to receive relevant materials. In this case, you will not be informed of the specific products, services or subject mentioned below.
If you do not agree using any kind of your personal data for any types of transmission, in respect of your data, including name, address, email and telephone number for direct marketing, please indicate your objection before providing any personal information by informing us in writing via the contact below.
Information we may collect from you
For the purposes mentioned below, we ask you for personal information ("Personal Data") as listed below for our service offering. It is voluntary for you to provide the Personal Data in this website, our applications and our other platforms. However, if you fail to do so, we may not be able to serve the purposes listed below.
We may collect and process the following data about you:
You hereby guarantee that the Personal Data provided are true and accurate. You agree to notify us as soon as possible any changes to your Personal Data. Bowtie has no liability regarding any loss or damage arises from the provision of erroneous, inexact or incomplete information.
Purposes for which we use your data
Your Personal Data are necessary and may be used by us for some or all of the following purposes:
Cookies
Cookies are data files that contain and collect data. Cookies will be stored in your computer's hard drive when you browse this website. This facilitates us in providing a good experience when you browse our website and also allows us to gain insights of how we can further improve our website. By using this website, you consent to us using cookies, which includes session cookies generated from the remote assistance service performed on this website. Such use of data does not disclose your Personal Data, and we will not collect, process or use any of your Personal Data in this regard. You can choose not to accept the cookies, but some functionalities may not be available if you do so.
These cookies enable us to:
Provide remote technical assistance to you.
Storage of Personal Data
We may transfer or store your Personal Data at a place outside Hong Kong. It may also be processed by staff working in or outside Hong Kong, who work for us, for one of our suppliers, partners and affiliates. These staff may be engaged in, including but not limited to, the fulfillment of your order, the processing of your payment and provision of after-sales services. All Personal Data will only be stored for a duration that is relevant to the purpose for which it was processed, in any event not longer than necessary.
Security
We use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of your information. We cannot, however, ensure or warrant the security of any information you transmit to us through the services or store on the site and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Although we may allow you to adjust your privacy settings to limit access to your information, no security measures are perfect or impenetrable. We cannot control the actions of other users or other third parties with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you post through the services and on the site will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the site. Even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.
Where you have chosen, or we have given you, a password to access certain components of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We also exclude all liability in case you lose your own password.
Disclosure on personal data
We will maintain the confidentiality of your Personal Data and not disclose or transfer such Personal Data to or allow access by any parties other than the affiliates and partners of Bowtie. These parties may make use of your Personal Data to conduct marketing and/or business communication with you with your prior consent. You can opt out receiving Bowtie's direct marketing materials, including but not limited to email newsletters and direct phone call, by informing us via the contact below.
Please be aware that Bowtie may be required to disclose your Personal Data upon lawful requests by the government or law enforcement authorities. If permissible by the relevant law, Bowtie may believe in good faith that disclosure is necessary for, including but not limited to, protecting our properties or our rights.
Keeping you updated regarding our services & direct marketing
Upon your express explicit prior consent, we and/or our trustworthy third parties will use your Personal Data to conduct direct marketing via your email, post, phone calls or text messages from time to time. You can exercise your right to opt out from direct marketing by informing us via the contact below.
The following classes of products, services or subjects may be marketed, including but not limited to, promotional events, Bowtie's partners, and other products and services related to insurance.
Third party providers
Our website contains products or services provided by third parties and also quotation of the products/services of third parties as per your requests. If you intend to enter into a contract with a third party through this Website, we will transfer your Personal Data to the third party. Once we have transferred your Personal Data to third parties, our work is done. Your Personal Data are then controlled by the privacy policy from the third parties. You should read through their privacy policies and other relevant terms before entering into a contract with the third parties. Bowtie is not responsible for any liability for how third party providers use your Personal Data.
Your rights
You have the right to ask us not to process your Personal Data for marketing purposes. In case we intend to use your Personal Data for marketing purpose, we will inform you prior to collecting your data. We will also seek your prior consent before disclosing your information to any third party. You can exercise your right to prevent such processing by checking relevant boxes in the form indicating your intention. Alternatively, you can also exercise your right by informing us at the contact below.
You also have the right to access and/or correct your Personal Data held by Bowtie under the Ordinance. Any relevant requests may be directed to the contact below. You may also update your information through logging into your account at any time.
Nothing in this Privacy Policy Statement shall limit your rights under the Ordinance.
International Visitors
The service is hosted in the Hong Kong and is intended solely for visitors located within Hong Kong. You agree that if you choose to use the services from outside Hong Kong, you will be transferring your information outside of those regions to Hong Kong for storage and processing.
In the Event of Merger or Sale
Bowtie reserves the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Change to our privacy policy statement
Changes of our privacy policy statement in the future will be posted on this page, and be notified to you by email when appropriate.
Contact
If you wish to exercise your rights, or you have any inquiries regarding your Personal Data, you are welcomed to address your inquiries to:
Privacy Officer
hello@bowtie.com.hk
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